Deen Dayal Upadhyay Hospital

LOCATION

Location	West Delhi, 100 metres from Hari Nagar , Clock Tower
Bus Routes	73,558,108,863,864,838,840,849,808
Police Station	Hari Nagar
Nearest Metro Station	Subash Nagar

The Hospital is located in the heart of West Delhi at a distance of 100 metres from Hari Nagar Ghanta Ghar. It can be approached via Najaf Garh Road through Subhash Nagar or Tilak Nagar or from South Delhi via Jail Road or via Ring Road through Maya Puri. It not only caters to the large population living in West Delhi but also a serve as a referral hospital for Tihar Jail inmates. Dwarka – Connaught Place Metro line passes just 02 km. from Hospital.

INTRODUCTION

Deen Dayal Upadhyay Hospital was started in 1970 as a 50 Bedded hospital which was extended upto 500 Beds in 1987. Casualty started in 1987 for day time only and with effect from April, 1998 it became functional round the clock. This hospital is providing specialized services to millions of people of West Delhi and imparting training to Post graduate and under graduate medical students and para-medicals.

FACILITIES

· OPD services.

· Indoor Services : 500 beds for admission in various departments with bed occupancy of 112%.

· Round the clock maternity services with around 10,000 deliveries per annum.

· Special Care New Born Unit.

· Most major and all minor Surgery facilities.

· Round the clock emergency services

· ICU, ICCU, diagnostic and emergency operative services.

· Blood bank services.

· Mortuary services and Ambulance Services

OPD SERVICES

SPECIALITY	ROOM NO	TEL NO
EMERGENCY	EMERG. ROOM	25494336 direct Ext. 232
MEDICINE	OPD NO.	EXT.481
DERMATOLOGY	OPD NO.5/A	EXT.301
GEN.SURGERY	OPD NO. 4	EXT 341
ORTHO.	OPD NO.3	EXT 331
PAEDIATRIC.	OPD NO.7	EXT371
ENT	OPD No.8	EXT 381
GYNAE. & OBST.	OPD NO 6	EXT 361
EYE	OPD NO. 9	EXT 391
DENTAL	OPD NO.8	EXT 304
AYURVEDIC	NEW BUILDING	EXT. 374
MEDICAL EXAM. BOARD	ADMINISTRATIVE BLOCK	EXT. 230
NURSING SCHOOL	NURSING HOSTEL	EXT. 285/281
REGIONAL BLOOD TRANSFUSSION CENTRE 24 HRS	PATHOLOGY BLOCK	EXT.515, 511

LABORATORY SERVICES

Specimen collection : Week days: 9.00 AM to 11.00 AM

Saturday : 9.00 AM to 11.00 AM

Reporting : 02 PM to 04 PM (MONDAY TO FRIDAY)

Emergency Facility : 24 hrs round the clock.

EMERGENCY SERVICES

· Available 24 hrs round the clock

· One senior Doctor from each department available on call round the clock

· One CMO (Grievance Officer) available 24 hrs.

· Blood Bank Service available round the clock.

· Board indicating List of staff on duty available in casualty.

· Wheel chairs / Trolleys available when required.

INDOOR FACILITIES

· Major indoor departments and their bed strength.

DEPARTMENT	BEDS
Medicine & ICCU	100
General Surgery	80
Orthopedics	68
Pediatrics & Nursery	58
Gynae & Obstetrics	87
Labour Room	09
Eye	24
ENT	18
ICU	06
EMERGENCY& CASUALTY	30
POST OPERATIVE WARD	08
Burn & Plastic	06
Elective OT	08
Emergency OT	02
Main	01
Skin	06
Dental	02

· Maternity and operative facilities available in this hospital .

THE HOSPITAL PROVIDES ALL TYPE OF MATERNITY SERVICES WITH 2 LABOUR ROOMS AND AN ATTACHED NEONATAL UNIT AND ON AN AVERAGE 25-30 DELIVERIES OCCUR EVERYDAY.

OPERATIVE FACILITIES

The hospital has 12 functional Operation Theatres. All services are free of cost.

NATURE OF OPERATION	WAITING TIME	HOD	ROOM NO.
GEN.SURG.	1-2 MONTHS	DR.G.J.SINGH	OPD NO.4
ORTHO.	2-3 MONTHS	DR.HARMIT SINGH	OPD NO.3
GYNAE.	10-15 DAYS	DR.N. SINGH	OPD NO.6
OPTHALMOLOGY	1 WEEK	DR.M C AGGRAWAL	OPD NO.9
ENT	2-3 MONTHS FOR MINOR & MAJOR OPERATION	DR BABU PRATAP	OPD NO.8

DIAGNOSTIC FACILITIES

NATURE OF SERVICE	LOCATION	CHARGES	NAME OF HOD
PATHO	GROUND FLOOR, OT BLOCK	Free	Dr.N.SOOD
BIOCHEMISTRY	- DO -	Free	Dr.N.SOOD
MICROBIOLOGY	-DO-	Free	Dr.N SOOD
BLOOD BANK	-DO-	Free for DDU and other Govt Hospital	Dr. K.N.PANDEY
RADIOLOGY IVP ULTRA SOUND CT SCAN	-DO-	Subsidized charges	Dr.J.DAYAL
ECG EEG	CASUALTY BLOCK PAED.BLOC	Free Free	Dr. VIJOY KUMAR Dr.MOHINI
PUL.FUNCTION TEST HOTLER ANALYSIS	NEW MEDICAL BLOCK	Free	Dr. P K PATHAK
ECHO (PAID) TMT HAEMO-DIALYSISS ENDOSCOPY	NEW MEDICAL BLOCK	Free	Dr.P K PATHAK

. USER CHARGES(Rs)

Test	Charges
I.V.P.	32
Ultra Sound	50( for OPD cases only)
Echo	100( for OPD cases only)
Blood Processing	500 (For Pvt. Hosp./ Nursing Homes)
CT Scan BRAIN PN/Orbit Neck, pharynx, larynx, thyroid Chest Abdomen Upper Abdomen Lower Abdomen Whole Chest wih complete abdomen Spine-3 vertebral level (one region) (only non ionic Contrast) CT guided Biospy Whole Body	PLAIN 750 750 750 1000 1000 1000 2000 2500 1000 2000 4000	CONSTRAST 1100 1100 1100 1600 1600 1600 2500 3000 2000

FREE MEDICINES AVAILABLE

All Medicines are supplied free of cost to the patients. The Medicines are purchased as per the guidelines and list of essential drugs issued by Government of Delhi.

PHARMACY FACILITIES

MEDICINE COUNTER	M.O. I/C	EXT.	ROOM NO.
OPD COUNTER EMERGENCY SERVICES	DR.MAUSAMI SWAMI DR. VIJOY KUMAR	311 , 519 231	OPD NO.1 TRAUMA BLOCK

NURSING HOME FACILITIES

No nursing home facilities are available at DDU hospital

OTHER SERVICES

1. Disposal of biomedical waste

The hospital follows the norms laid down by the Delhi Pollution Committee regarding management of Bio Medical Waste. The hospital is equipped with latest state of art technology for Bio Medical Waste Management like incinerator and Autoclave and shredder.

Hospital Waste Management

DDU Hospital has a bed strength of 500 which is likely to be increased to approximately to 650 in the next year or with the establishment of new Emergency Block.

Presently around 500 kilo of medical waste is being generated in this hospital per day which is being managed as per guidelines laid by D.P.C.C. through India Waste energy Development Ltd. This hospital has also been instructed to treat the Bio medical waste from five nearby Govt. Hospital.

Hospital waste sterilizer (capacity 1700 litres) & Shredder have also been installed in DDU hospital for total management of hospital waste.

Training for doctors and staff on segregation and disposal of waste has been done. Adequate number of bio-degradeable bags with specified coloured coding for different types of wastes, are always available in all the departments.

2. Paid parking facilities are available in this hospital.

PARKING CHARGES

CYCLE	SCOOTER	CAR
RS.2.00	RS. 5/-	RS. 10/-

3. Blood Banks

D.D.U. Hospital has been made Regional Blood Transfusion Centre (West Zone) since September, 1994 which is catering to the needs of this hospital as well as other hospitals/private nursing homes of this area for their blood requirement. The Blood Bank deals with whole blood and its components like packed cell, platelet, platelet rich plasma, fresh frozen plasma. The source of Blood Bank is through replacement donation, voluntary donation by individual. The voluntary Blood Donation Camps are organised by various NGOs. For Govt. hospital, no money is charged, for private hospitals & Nursing homes an amount of Rs. 500/- is charged as processing fee for each unit of blood or its components . The RBTC functions 24 X 7. The Blood Bank is also taking care of blood transfusion needs of 125 Thalassemic patients who are registered with us.

4. Ayurvedic Unit

OPD facilities have been made available since July, 1995.

5. Mortuary Services

The autopsy service was started in the year 1996 and was conducting autopsies till 26.01.2000.The autopsy service was confined to the person dying in DDU Hospital and the cases brought dead to the hospital. However, after the GNCT Delhi order dated 27.04.2000, the hospital is performing autopsies of 13 police station of South West District also. Embalming facility is not available.

The Police Station covered by DDU Hospital for providing autopsy facilities is given in the table below.

Serial No	Police Station
DDU Hospital Autopsy Service Centre	Anand Parbat, Patel Nagar, Moti Nagar, Rajouri Garden, Hari Nagar, Tilak Nagar,Janak Puri, Vikas Puri, Uttam Nagar, Dwarka, Dabri, Kapashera

6. School of Nursing

School of Nursing came into being in October 93. 25 students are admitted for three-year course.

7. Voluntary Social Service Centre

A Social service centre with 10 social workers is presently functioning at D.D.U.Hospital to guide and help the needy patients.

8. I.C.U.

ICU unit with 6 beds is fully equipped and functional under Anaesthesia Department .

9. I.C.C.U.

A 10 bedded fully equipped ICCU is functioning in the the Department of Medicine.

10. DNB Courses and Intership

D.D.U. Hospital has been accredited for DNB course in Fam. Med Gyanc. Surgery, Medicine, Orth., Paed., Eye, ENT, Radiology, Anaesthesia Departments. No of seat is 33 (primary-18, Secondry- 15 each year.)

11. Post Santioned

The present sanctioned strength of the Hospital is 1628 (Group A-346, Group B-32, Group C-720 and Group D-530)

12. Centralised Medical Gas Supply

There is Centralized Medical Gases and suction System for all O.T.S. and I.C.U., ICCU, Labour Room, Casualty and Emergency, all wards along with the installation of Oxygen Concentrator System.

13. Computerisation of Hospital services

OPD Services has already been computerized. Plans for computerization of other parts of the Hospital are being prepared as part of Hospital Information Management System (HIMS).

14. Disaster Management Services

Disaster Management Committee

The Hospital under the Chairmanship of the Medical Superintendent has formed a Committee comprising of the following:

A. Medical Superintendent Chairman

B. Addl. MS/DMS (T) Member

C. HOD (Casualty) Member Secretary

D. HOD of Paediatric, Ortho, Surgery Member

Medicine, Anaesthesia, Pathology,

Radiology, Dental .ENT. Obst. & Gynae.

E. Nursing Superintendent/ DNS Member

F. Transport Officer Member

G. Security Officer Member

H. P.R.O. Member

I Blood Bank Incharge Member

J PWD(AE/JE) Civil/Elect. Member

The basic objectives and functions of this Committee will be to ensure -

• Mobilization of Medical and Para Medical Staff

• Possible mobilization of material resources

• Possible expansion of hospital beds

• Liaison with other agencies like Police, Press, Fire Brigade, CATS and other NGOs

15. An Art Centre has recently been started during October, 2005 for providing treatment and counseling to AIDS patients.

16 VCTC Centre VCTC Centre was started on 13.8.2002

Activities:

For pretest and post test counseling on HIV/ AIDS

Serological Testing for HIV by rapid kits, for all direct walk-in clients, as well as for clients and patients referred by NGOs, Doctors, DDU OPD and admitted patients.

Timing 9:00 am to 4:00 pm Mon to Fri

9:00 am to 1:00 pm Sat

17 Thalassemic Treatment Centre - Separate ward for transfusion to Thalassemic patients is there along with all facilities.

18 DOTS - Under National Tuberculosis Control Program, a DOTS Centre is there in the hospital along with a chest clinic. Free diagnostic facilities and treatment are provided to patients of the TB and other Chest Diseases .

19 Leprosy Control Programme - Leprosy Control Programme is being implemented. Diagnosis and treatment is provided to all suspected and proved Leprosy patients.

20 Janani Suraksha Yojna

EXPANSION PLANS

An additional 160 bedded Trauma Block including Burns & Plastic Unit for trauma patients had been constructed. The following facilities will be provided in the near future:

· Trauma Care

· Neuro-surgery

· Burns & Plastic

· Library & Auditorium

GRIEVANCES/COMPLAINTS/REDRESSAL

In case of any grievance/complaint following officers may be contacted.

Maintenance & med. & disability Board	Nursing Care	Quality Of Food	Accounting	Medicine	Administration, Right to information & Security/ sanitation	Grievances	Emergency & Casualty services
Dr SP Barua DMS(HQ)	Nursing Suptd.	Dr.Jasmit Kaur.I/C Kitchen	Mr V.P. Ranjan Accounts Officer	Dr.U. Dhawan ADDL MS	Mr U.S. Kalra DMS(A)	Dr S. K. Sonar DMS (T)	Dr.Vijoy Kumar HEAD
EXT 208	Ext.226	Ext.279,280	Ext.205	EXT 202 25125456	EXT 204 25494013	Ext 203	EXT 232 25125393

FREQUENTLY ASKED QUESTIONS

Q.1.	Who is eligible for treatment in this Hospital?
Ans.	Any body. It is a General Hospital.
Q2.	What kind of Facilities are available in the Hospital?
Ans.	This hospital is providing specialised services in:- · Casualty & Emergency · Medicine/ICCU · General Surgery · Plastic Surgery · Ortho · Paediatric · Gynae & Obst.. · Ophthalmology · E.N.T. · Dental · Post-Mortem · Blood Bank · Ayurvedic Unit · Radiology · Pathology & Microbiology. . Dermatology and Psychiatry Units under Medicine Deptt. are available.
Q3.	What are the timings of OPD? In case of serious patients, how it is treated/ attended to after OPD timings.
Ans.	The OPD timings are 9A.M. to 1.00 P.M. on Monday to Friday and 9.00 P.M. to 12.00 P.M. on Saturday. The serious patients can always be treated/attended to in Casualty, which runs round the clock.
Q4.	What are the charges for treatment?
Ans.	It is a State Govt. run free hospital. Medicine/Investigations/ Food is provided free of Cost.
Q5.	Whether Nursing Home facilities / Private / Separate rooms facilities are available in the hospital ?
Ans.	No.
Q6.	At present Neuro-surgery is not established. In case road accident victims or other Trauma patient come in this Hospital, how it is handled ?
Ans.	In case, the treatment is not available in this Hospital, the patients are referred to other hospital, after giving available treatment in the Hospital, for further management, in the Hospital ambulances with the services of one accompanying Doctor, in such type of cases.
Q7.	What are the visiting hours for General public?
Ans. Summer Morning 6-00 A.M. to 8-00 A.M. Evening 5-00 P.M. to 7-00 P.M. Winter Morning 7-00 A.M. to 9-00 A.M. Evening 4-00 P.M. to 6-00 P.M. However one attendance pass is issued to each patient for his / her attendant.
Q8.	Whether blood for transfusion is available in the Hospital required in emergent/ operation cases?
Ans.	This hospital has been declared as Regional blood Transfusion Centre and it is catering to the requirements of blood for all health facilities including the private Nursing homes in west Delhi. The blood is issued only on voluntary exchange. Professional donors are discouraged
Q9.	Whom to contact in case of difficulty?
Ans.	During OPD hours - Public Relation Officer and after OPD hours - Chief Casualty Medical Officer ( C.C.M.O.) at casualty.

CONTACT US

Contact Person	Contact Number	Extension
Dr. Aveendra Prasad (Medical Superintendent )	25494337	201
Dr Babu Pratap ADDL MS		203
Dr.Praveena Goel, DMS-OPD & Casualty	25125456	203
Mr US Kalra, DMS(A) Right to Info, Grievances	25494251	204
Dr. Vijay Kumar	25125393	410
Dr. S.D.KAPOOR, Social Worker	9868555013	264

Fax No. : 25494264

E-mail Id : msdduh@indiatimes.com

HOSPITAL EXCHANGE	25494402-08 (7 lines)
CASUALTY	25494336 (24 HOURS) 25492463
CCMO	25125393
CATS	1099
Regional Blood Transfusion Centre	515